Charter Contact Us

Contact Us

Charterline 24-hour Phone Banking and Mortgage Loan Servicing
In Albuquerque: 505-291-3074
Outside Albuquerque: 1-800-366-7621

Learn more about Charterline

Charter Mortgage Applications
Toll Free: 1-800-380-3345
Santa Fe Toll Free: 1-800-863-0025

Charter Mortgage Servicing
505-291-3700

To report a lost or stolen ATM or Debit Card
During business hours, please contact your branch (See below.)
After hours and on weekends call us at 1-800-535-8440

ATMs
At all our Bank Branches
and any Wells Fargo bank branch (except in California)

Branch Locations

Albuquerque:

Eubank Branch
Joan Frisch, Branch Manager
2130 Eubank NE
Albuquerque, NM 87112
505-291-3700
E-mail: Eubank Branch
Lobby: Mon-Thu 9am-4pm
Fri 9am-5pm
Drive Up: Mon-Thu 9am-5pm
Fri 9am-6pm

Osuna Branch

Jeff Spindle, Branch Manager
4400 Osuna NE
Albuquerque, NM 87109
505-341-7300
E-mail: Osuna Branch
Lobby Hours: Mon-Thu 9am-4pm
Fri 9am-5pm
Drive Up: Mon-Thu 9am-5pm
Fri 9am-6pm

West Branch

Michael Aragon, Branch Manager
3761 NM Highway 528
Albuquerque, NM 87114
505-890-2600
E-mail: West Branch
Lobby: Mon-Thu 9am-4pm
Fri 9am-5pm
Drive Up: Mon-Thu 9am-5pm
Fri 9am-6pm

Rio Rancho Branch

Michael Aragon, Branch Manager
2518 Southern Blvd. SE
Rio Rancho, NM 87124
505-891-7070
E-mail: Rio Rancho Branch
Lobby: Mon-Thu 9am-4pm
Fri 9am-5pm
Drive Up: Mon-Thu 9am-5pm
Fri 9am-6pm

Santa Fe:

St. Michael's Branch

Joe Durr, Branch Manager
809 St. Michael's Drive
Santa Fe, NM 87505
505-946-6500
E-mail: Santa Fe Branch
Lobby: Mon-Thu 9am-4pm
Fri 9am-5pm
Drive Up: Mon-Thu 9am-5pm
Fri 9am-6pm

Washington Street Branch

Joe Durr, Branch Manager
208 Washington
Santa Fe, NM 87501
505-946-6555
E-mail: Santa Fe Downtown
Lobby: Mon-Thu 9am-4pm
Fri 9am-5pm

Mortgage-Only Locations

Albuquerque Northeast Heights
5200 Eubank NE
Albuquerque, NM 87111
505-332-5500

Taos, New Mexico
By Appointment
575-770-7898
Contact Sandra Claymore

Idaho Falls, Idaho
660 South Woodruff
Idaho Falls, ID 83401
208-612-5400

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