Charter Correspondent Lending Contact List
Lender Liaisons
Joanne Posen Correspondent Account Representative 505-332-5511
505-263-6110 (cell)
Angela Breidenbach Correspondent Operations Supervisor 505-332-5528

Registrations/Locks
For lock extension request or lock problem
Primary Contact: Angela Breidenbach 505-332-5528
Secondary Contact: Susan Heimann 505-332-5532

Special quote request
Primary Contact: Angela Breidenbach 505-332-5528
Secondary Contact: Joanne Posen 505-332-5511

Reviews/Purchase Pending Notifications
Angela Breidenbach Correspondent Operations Supervisor 505-332-5528
Aubrey Kelley Loan Reviewer 505-332-5537
Sean McKee Loan Reviewer 505-332-5628

Purchase
Sheena Bailie Operations Specialist 505-332-5653
Angela Breidenbach Correspondent Operations Supervisor 505-332-5528

Correspondent Department Fax
Primary 505-332-5527

Servicing/Customer Administration
Customer Service/Loan Servicing 505-291-3700
Sandy Herrera Escrow Administration Supervisor 505-291-3758

Toll Free
Correspondent Department 800-380-3345
Servicing Department 800-370-3345
Charterline (automated) 800-366-7621