Privacy Policy / Security
Privacy NoticeSecurity Notice
USA Patriot Act
Privacy
Charter Bank collects certain information ("nonpublic personal information") about you from the following sources:
- Information we receive from you on applications or other forms (such as your Social Security Number and financial or property information);
- Information about your transactions with us, our affiliates, or others; and
- Information we receive from a consumer credit reporting agency and other service providers.
However, we recognize the importance you place on your privacy and the confidentiality of your financial information. Therefore, we do not disclose nonpublic personal information about customers or former customers to affiliates or nonaffiliated third parties except as permitted by law.
We may disclose the information listed above to companies that perform marketing services on our behalf to other financial institutions with whom we have joint marketing agreements. These companies include financial institutions providing credit card, insurance, or financial products that may serve your financial needs.
Additionally, we restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. Finally, we maintain physical, electronic, and procedural safeguards to comply with federal standards to guard your nonpublic personal information.
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Security
Our website is designed to provide valuable information to you about how we may serve you as well as provide a convenient way to apply for some of our products. Any information you provide while applying online will be protected and kept confidential. Whether you are a valued existing customer or someone shopping for new financial or insurance services, we hope our site answers your questions about our products and services.
Our website may require you to disclose some personally identifying information when using some of our secure forms; this information is encrypted. If you choose to contact us via e-mail, however, please keep in mind that your e-mail address and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail.
We pledge that when you communicate with us by submitting one of our website forms or via e-mail, we will use your information only for the specific purpose of responding to your request, comments or questions. Your e-mail address will not be sold, nor will it be shared with others outside Charter Bank and its affiliates unless we are compelled to do so by law.
In the event you apply for a loan or deposit product from our website, you may be linked to a secure third party site where all information is encrypted and additional security is in place.
We reserve the right to change this
notice at any time by posting a new notice.
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USA Patriot Act
Section
326
Customer Notification
On October 26, 2001,
President Bush signed into law the USA Patriot Act. This new law was enacted to
facilitate the prevention, detection, and prosecution of international money
laundering and the financing of terrorism.
Important Information About
Procedures for Opening a New Account
To help the government fight
the funding of terrorism and money laundering activities, Federal law requires
all financial institutions to obtain, verify, and record information that
identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
Charter Bank is committed to protecting your identity and the confidentiality of your personal information.
