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Charter Wholesale Lending Charter Bank * Mortgage * Insurance
BROKER AREA
PRIME LENDING
Broker User Guide
Broker Agreement
Checklist for Approval
Loan Submission
All Forms
Register a Loan (Float/Market)
Register and Lock a Loan
Lock an Existing Registered Loan
Change an Existing Registered or Locked Loan
Cancel a Loan
Product Guidelines
Current Rates
Approved Appraiser Lists
Memoranda
NON-PRIME LENDING
Lock a Non-Prime Loan
Closing Instructions for Non-Prime or NP 51000 Product Codes
Closing Instructions for Non-Prime or NP 52000 Product Codes
Product Guidelines
Current Rates




CHARTER BANK·MORTGAGE·INSURANCE
Charter Wholesale Lending Contact List
 
Wholesale Account Executive

Wholesale Account Executive
505-332-5637
505-237-4119 (fax)
505-263-8018 (cell)
505-332-5517
505-938-1803 (fax)
505-507-6196 (cell)
  New Broker Agreements
 
Registrations/Locks
For lock extension request, expired loan outgoing call, expired loan incoming call or lock problem
Primary Contact: 505-332-5514
Secondary Contact: 505-332-5528
  Drop Off Locations
 
 
Broker Department Fax
Primary 505-332-5527
Underwriting Liaison
Lender Liaison 505-332-5643
505-938-1840 (fax)
Lender Liaison 505-332-5653
505-938-1845 (fax)
Servicing/Customer Administration – Post Closing/Funding
Customer Service/Loan Servicing 505-291-3021
Toll Free
Wholesale Lending Department 800-380-3345
Servicing Department 800-370-3345
Charterline (automated) 800-366-7621
  Superior Service Never Rests